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Gonçalves, J., Ferreira, F., Milici, A. & Ferreira, N. (2026). Value-focused thinking and interpretive structural modeling in the development of resilience-enhancing initiatives in SMEs. Strategic Change. 35 (3), 439-456

J. Gonçalves et al.,  "Value-focused thinking and interpretive structural modeling in the development of resilience-enhancing initiatives in SMEs", in Strategic Change, vol. 35, no. 3, pp. 439-456, 2026

@article{gonçalves2026_1781340522512,
	author = "Gonçalves, J. and Ferreira, F. and Milici, A. and Ferreira, N.",
	title = "Value-focused thinking and interpretive structural modeling in the development of resilience-enhancing initiatives in SMEs",
	journal = "Strategic Change",
	year = "2026",
	volume = "35",
	number = "3",
	doi = "10.1002/jsc.2617",
	pages = "439-456",
	url = "https://onlinelibrary.wiley.com/journal/10991697"
}

TY  - JOUR
TI  - Value-focused thinking and interpretive structural modeling in the development of resilience-enhancing initiatives in SMEs
T2  - Strategic Change
VL  - 35
IS  - 3
AU  - Gonçalves, J.
AU  - Ferreira, F.
AU  - Milici, A.
AU  - Ferreira, N.
PY  - 2026
SP  - 439-456
SN  - 1086-1718
DO  - 10.1002/jsc.2617
UR  - https://onlinelibrary.wiley.com/journal/10991697
AB  - Following the aftermath of the COVID-19 pandemic, small and medium-sized enterprises (SMEs) have faced growing challenges that underscore the critical need for enhanced organizational resilience. This study aims to bridge the gap in resilience research by offering a structured and practical decision-support tool to enhance the resilience of SMEs. Adopting a multiple-criteria decision analysis (MCDA) approach, combining value-focused thinking (VFT), and interpretative structural modeling (ISM), the study identifies and prioritizes key initiatives and factors affecting SME resilience. Specifically, using a constructivist, process-oriented methodology, we engaged an expert panel from diverse sectors, including technology, manufacturing, and services, to collaboratively develop a group cognitive map and an interpretive model that guide resilience-building efforts. The findings highlight a hierarchy of resilience determinants, offering actionable insights for SME managers to structure and implement targeted resilience-enhancing strategies. The originality of this study lies in its dynamic decision-support approach, tailored specifically for SMEs, which is particularly relevant in today's volatile, post-pandemic business environment. The results provide a significant contribution to the field by addressing critical gaps in SME resilience research and offering practical tools for organizational planning.
ER  -