Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Laureano, L. & Anselmo, J. (2024). Banking e-Business Report: Enablement Process KPIs Dashboards. CISTI'2024 - 19th Iberian Conference on Information Systems and Technologies.
Exportar Referência (IEEE) 
L. M. Laureano and J. Anselmo,  "Banking e-Business Report: Enablement Process KPIs Dashboards", in CISTI'2024 - 19th Iberian Conf. on Information Systems and Technologies, Salamanca, 2024
Exportar BibTeX 
@misc{laureano2024_1768205401282,
	author = "Laureano, L. and Anselmo, J.",
	title = "Banking e-Business Report: Enablement Process KPIs Dashboards",
	year = "2024",
	howpublished = "Digital",
	url = "https://www.cisti.eu/2024/index.php/en/"
}
Exportar RIS 
TY  - CPAPER
TI  - Banking e-Business Report: Enablement Process KPIs Dashboards
T2  - CISTI'2024 - 19th Iberian Conference on Information Systems and Technologies
AU  - Laureano, L.
AU  - Anselmo, J.
PY  - 2024
CY  - Salamanca
UR  - https://www.cisti.eu/2024/index.php/en/
AB  - This paper originated from a problem proposed in a work environment, more specifically in BNP Paribas company, about the urge to monitor the performance of Enablements of some members from the ECS team. Therefore, it was established as the main goal the construction of Dashboards with a set of features to evaluate that performance. For that, a data visualization tool named Tableau was used, following the CRISP-DM methodology. Using the knowledge added in the Literature Review, applying the steps of the chosen methodology, and discussing them with the team members, KPIs and metrics were defined to assure the monitorization and the creation of the Dashboard. This procedure led to the implementation of the Dashboard in the company and to their constant use, resulting in a highly successful solution to the problem at hand. 
ER  -