This paper originated from a problem proposed in a work environment, more specifically in BNP Paribas company, about the urge to monitor the performance of Enablements of some members from the ECS team. Therefore, it was established as the main goal the construction of Dashboards with a set of features to evaluate that performance. For that, a data visualization tool named Tableau was used, following the CRISP-DM methodology. Using the knowledge added in the Literature Review, applying the steps of the chosen methodology, and discussing them with the team members, KPIs and metrics were defined to assure the monitorization and the creation of the Dashboard. This procedure led to the implementation of the Dashboard in the company and to their constant use, resulting in a highly successful solution to the problem at hand.

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Banking,Dashboards,Data Analytics,Data Visualization,KPI,Tableau.