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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA)
Liliana da Costa Barbosa & Coelho, J. V. (2025). Sentiment analysis of patient complaints in Healthcare systems using Vader: Can it contribute to a better service?. PAMDAS 2025 International Conference on Physical Asset Management and Data Science.
Exportar Referência (IEEE)
L. D. Barbosa and J. V. Coelho,  "Sentiment analysis of patient complaints in Healthcare systems using Vader: Can it contribute to a better service?", in PAMDAS 2025 Int. Conf. on Physical Asset Management and Data Science, Coimbra, 2025
Exportar BibTeX
@misc{barbosa2025_1765940961712,
	author = "Liliana da Costa Barbosa and Coelho, J. V.",
	title = "Sentiment analysis of patient complaints in Healthcare systems using Vader: Can it contribute to a better service?",
	year = "2025",
	doi = "10.13140/RG.2.2.28836.59528",
	howpublished = "Digital",
	url = "https://pamdas.rcm2.pt/event/1/attachments/8/134/PAMDAS-2025-proceedings.pdf"
}
Exportar RIS
TY  - CPAPER
TI  - Sentiment analysis of patient complaints in Healthcare systems using Vader: Can it contribute to a better service?
T2  - PAMDAS 2025 International Conference on Physical Asset Management and Data Science
AU  - Liliana da Costa Barbosa
AU  - Coelho, J. V.
PY  - 2025
DO  - 10.13140/RG.2.2.28836.59528
CY  - Coimbra
UR  - https://pamdas.rcm2.pt/event/1/attachments/8/134/PAMDAS-2025-proceedings.pdf
AB  - This presentation presents the outline and results of a study focused on exploring the effectiveness of using VADER (Valence Aware Dictionary and sEntiment Reasoner), a rule-based sentiment analysis tool, in swiftly analyzing patient complaints within healthcare settings aiming to develop overall digital capabilities. Currently, the use of sentiment analysis in the healthcare space is considered to be under-explored.
ER  -