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Amaral-Baptista, M. & Rottig, D. (N/A). Managing institutional complexity through strategic agility: The internationalization journey of a Moroccan MNC. AIB Insights. N/A
M. A. Baptista and D. Rottig, "Managing institutional complexity through strategic agility: The internationalization journey of a Moroccan MNC", in AIB Insights, vol. N/A, N/A
@article{baptistaN/A_1766182772013,
author = "Amaral-Baptista, M. and Rottig, D.",
title = "Managing institutional complexity through strategic agility: The internationalization journey of a Moroccan MNC",
journal = "AIB Insights",
year = "N/A",
volume = "N/A",
number = "",
doi = "10.46697/001c.146357",
url = "https://insights.aib.world/about"
}
TY - JOUR TI - Managing institutional complexity through strategic agility: The internationalization journey of a Moroccan MNC T2 - AIB Insights VL - N/A AU - Amaral-Baptista, M. AU - Rottig, D. PY - N/A SN - 1938-9590 DO - 10.46697/001c.146357 UR - https://insights.aib.world/about AB - This study explores how emerging market multinational corporations (EMNCs) leverage strategic agility, developed at home, to manage institutional complexity when expanding abroad. We analyze the two-and-a-half-decade internationalization journey of Intelcia, a Moroccan global business process outsourcing provider, by examining core agility drivers: strategic sensitivity, leadership unity, and resource fluidity. Our key insight is that home-grown strategic agility enhances EMNCs’ ability to manage institutional complexity and market uncertainties during international expansion, thereby creating a competitive advantage. We forward a prescriptive framework detailing four strategic agility phases for managing institutional complexity, valuable for both EMNC leaders and international business educators. ER -
English