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Bilro, R. G., Loureiro, S. M. C., Marques, J. J., Rodrigues, M. B. & Custódio, C.M. (2025). The influence of AI-powered personalization on brand loyalty in the fashion industry. In Miyea Kim (Ed.), 2025 GMC at Hong Kong Proceedings (pp. 69?74). GAMMA. https://doi.org/10.15444/GMC2025.01.11.03
R. J. Bilro et al., "The influence of AI-powered personalization on brand loyalty in the fashion industry", in 2025 GMC at Hong Kong Proc., Miyea Kim , Ed., Hong-Kong, GAMMA, 2025, pp. 69-74
@inproceedings{bilro2025_1789564968378,
author = "Bilro, R. G. and Loureiro, S. M. C. and Marques, J. J. and Rodrigues, M. B. and Custódio, C.M.",
title = "The influence of AI-powered personalization on brand loyalty in the fashion industry",
booktitle = "2025 GMC at Hong Kong Proceedings",
year = "2025",
editor = "Miyea Kim ",
volume = "",
number = "",
series = "",
doi = "10.15444/GMC2025.01.11.03",
pages = "69-74",
publisher = "GAMMA",
address = "Hong-Kong",
organization = "",
url = "http://gmcproceedings.net/html/sub3_01.html"
}
TY - CPAPER TI - The influence of AI-powered personalization on brand loyalty in the fashion industry T2 - 2025 GMC at Hong Kong Proceedings AU - Bilro, R. G. AU - Loureiro, S. M. C. AU - Marques, J. J. AU - Rodrigues, M. B. AU - Custódio, C.M. PY - 2025 SP - 69-74 DO - 10.15444/GMC2025.01.11.03 CY - Hong-Kong UR - http://gmcproceedings.net/html/sub3_01.html AB - This study explores the impact of AI-driven personalization on brand loyalty in the fashion industry. It examines how emotional connection (EC) and self-brand connection (SBC) influence online brand consumer engagement (OBCE) through personalized direct marketing campaigns. Using a quantitative survey and regression analysis, the research aims to validate the model and provide insights into enhancing consumer loyalty. This study fills a gap by focusing on the relationship between AI-driven personalization and brand loyalty in direct marketing campaigns. ER -
English