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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Marco Roque & Brito e Abreu, F. (2013). A Survey of Tool Support for the Animation of IT Services Process Models Execution. In João Falcão e Cunha, Mehdi Snene, Henriqueta Nóvoa (Ed.), Exploring Services Science. (pp. 230-245). Berlin / Germany: Springer-Verlag.
Exportar Referência (IEEE) 
M. Roque and F. M. Abreu,  "A Survey of Tool Support for the Animation of IT Services Process Models Execution", in Exploring Services Science, João Falcão e Cunha, Mehdi Snene, Henriqueta Nóvoa, Ed., Berlin / Germany, Springer-Verlag, 2013, vol. 143, pp. 230-245
Exportar BibTeX 
@incollection{roque2013_1775769054112,
	author = "Marco Roque and Brito e Abreu, F.",
	title = "A Survey of Tool Support for the Animation of IT Services Process Models Execution",
	booktitle = "Exploring Services Science",
	year = "2013",
	volume = "143",
	series = "Lecture Notes in Business Information Processing",
	edition = "1",
	pages = "230-230",
	publisher = "Springer-Verlag",
	address = "Berlin / Germany",
	url = "http://dx.doi.org/10.1007/978-3-642-36356-6_17"
}
Exportar RIS 
TY  - CHAP
TI  - A Survey of Tool Support for the Animation of IT Services Process Models Execution
T2  - Exploring Services Science
VL  - 143
AU  - Marco Roque
AU  - Brito e Abreu, F.
PY  - 2013
SP  - 230-245
DO  - 10.1007/978-3-642-36356-6_17
CY  - Berlin / Germany
UR  - http://dx.doi.org/10.1007/978-3-642-36356-6_17
AB  - Process modeling notations are frequently used to model IT service management processes, namely in the realm of ITIL. The nature of IT services, such as in checking SLAs fulfillment, calls for tool provision of model-based animation features for process execution to be used for monitoring, simulation, replay or scenario identification purposes. This paper reports the results of a structured review on those animation features, as provided by state-of-the-art process simulation, modeling and mining tools. A process animation assessment framework is proposed. Conclusions drawn point out to several shortcomings of the current state of the art.
ER  -