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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA)
Guimarães, C. & Crespo de Carvalho, J. (2014). Assessing lean deployment in healthcare - a critical review and framework. Journal of Enterprise Transformation. 4 (1), 3-27
Exportar Referência (IEEE)
C. M. Guimarães and J. L. Carvalho,  "Assessing lean deployment in healthcare - a critical review and framework", in Journal of Enterprise Transformation, vol. 4, no. 1, pp. 3-27, 2014
Exportar BibTeX
@article{guimarães2014_1715133772197,
	author = "Guimarães, C. and Crespo de Carvalho, J.",
	title = "Assessing lean deployment in healthcare - a critical review and framework",
	journal = "Journal of Enterprise Transformation",
	year = "2014",
	volume = "4",
	number = "1",
	doi = "10.1080/19488289.2013.869277",
	pages = "3-27",
	url = "http://www.tandfonline.com/doi/abs/10.1080/19488289.2013.869277"
}
Exportar RIS
TY  - JOUR
TI  - Assessing lean deployment in healthcare - a critical review and framework
T2  - Journal of Enterprise Transformation
VL  - 4
IS  - 1
AU  - Guimarães, C.
AU  - Crespo de Carvalho, J.
PY  - 2014
SP  - 3-27
SN  - 1948-8289
DO  - 10.1080/19488289.2013.869277
UR  - http://www.tandfonline.com/doi/abs/10.1080/19488289.2013.869277
AB  - This article presents a critical review of lean assessment in manufacturing and service settings as a base for development of a lean assessment framework for healthcare organizations, aiming to help them throughout a long journey. Having as starting point lean projects’ failures in four public hospitals, the authors discover the lack of monitoring (among other reasons) as the main issue. This article proposes a monitoring instrument for preventing returns to the comfort zone and guiding the lean journey. The healthcare lean assessment (HLA) can be used as an “as is” diagnosis tool, assessing whether each process should be improved, disrupted, or eliminated and also as an ongoing implementation assessment, providing control measures and correction actions. Although the framework proposed requires empirical testing in further research for universal application, it can help healthcare organizations by providing a transformation roadmap and monitoring instrument and also contributes to the growing stream of academic research in this area.
ER  -