Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Loureiro, S. M. C. & Fialho, A. F. (2017). The role of intrinsic in-flight cues in relationship quality and behavioural intentions: segmentation in low-mindful and mindful passengers. Journal of Travel and Tourism Marketing. 34 (7), 948-962
Exportar Referência (IEEE) 
S. M. Loureiro and A. F. Fialho,  "The role of intrinsic in-flight cues in relationship quality and behavioural intentions: segmentation in low-mindful and mindful passengers", in Journal of Travel and Tourism Marketing, vol. 34, no. 7, pp. 948-962, 2017
Exportar BibTeX 
@article{loureiro2017_1734890589121,
	author = "Loureiro, S. M. C. and Fialho, A. F.",
	title = "The role of intrinsic in-flight cues in relationship quality and behavioural intentions: segmentation in low-mindful and mindful passengers",
	journal = "Journal of Travel and Tourism Marketing",
	year = "2017",
	volume = "34",
	number = "7",
	doi = "10.1080/10548408.2016.1251871",
	pages = "948-962",
	url = "http://www.tandfonline.com/doi/full/10.1080/10548408.2016.1251871"
}
Exportar RIS 
TY  - JOUR
TI  - The role of intrinsic in-flight cues in relationship quality and behavioural intentions: segmentation in low-mindful and mindful passengers
T2  - Journal of Travel and Tourism Marketing
VL  - 34
IS  - 7
AU  - Loureiro, S. M. C.
AU  - Fialho, A. F.
PY  - 2017
SP  - 948-962
SN  - 1054-8408
DO  - 10.1080/10548408.2016.1251871
UR  - http://www.tandfonline.com/doi/full/10.1080/10548408.2016.1251871
AB  - The current study quantifies the relationship between intrinsic in-flight cues, passenger satisfaction, affective commitment, trust, and behavioural intentions in passengers travelling in low-cost carriers and legacy airlines. As far as we know, this is the first attempt to employ a multi-group analysis to test (1) if passengers in low-cost carriers and legacy airlines, and also (2) if the group of mindful passengers and the group of less mindful ones, have significantly different perceptions about flights in Europe. A total of 304 cases of legacy airlines and low-cost carriers were used in data analysis. Overall, affective commitment and trust are mainly triggered by in-flight ambience and space/function. Satisfaction and affective commitment play a more important role in behavioural intentions. As expected, the findings do not reveal significant differences associated with the paths between low-cost carriers and legacy airlines in short-haul flights in Europe. Nevertheless, compared with less mindful passengers, mindful ones tend to be more critical about in-flight attributes and do not easily develop a committed relationship.
ER  -