Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Ma, S., Silva, M. G., Trigo, V. & Callan, V. J.  (2020). The Influence of emotional labor and emotional intelligence on job performance: Does ownership type matter? A comparison of public and private organizations in China. International Journal of Public Administration. 43 (9), 745-756
Exportar Referência (IEEE) 
S. Ma et al.,  "The Influence of emotional labor and emotional intelligence on job performance: Does ownership type matter? A comparison of public and private organizations in China", in Int. Journal of Public Administration, vol. 43, no. 9, pp. 745-756, 2020
Exportar BibTeX 
@article{ma2020_1732196931979,
	author = "Ma, S. and Silva, M. G. and Trigo, V. and Callan, V. J. ",
	title = "The Influence of emotional labor and emotional intelligence on job performance: Does ownership type matter? A comparison of public and private organizations in China",
	journal = "International Journal of Public Administration",
	year = "2020",
	volume = "43",
	number = "9",
	doi = "10.1080/01900692.2019.1646276",
	pages = "745-756",
	url = "https://www.tandfonline.com/doi/full/10.1080/01900692.2019.1646276"
}
Exportar RIS 
TY  - JOUR
TI  - The Influence of emotional labor and emotional intelligence on job performance: Does ownership type matter? A comparison of public and private organizations in China
T2  - International Journal of Public Administration
VL  - 43
IS  - 9
AU  - Ma, S.
AU  - Silva, M. G.
AU  - Trigo, V.
AU  - Callan, V. J. 
PY  - 2020
SP  - 745-756
SN  - 0190-0692
DO  - 10.1080/01900692.2019.1646276
UR  - https://www.tandfonline.com/doi/full/10.1080/01900692.2019.1646276
AB  - Given the limited knowledge about the effect of contextual factors of organizational ownership types on emotional labor, this research addresses two main questions: (1) whether emotional labouror varies among organizations with different ownership types; and (2) whether emotional labor and emotional intelligence relate to job performance in different ways in public and private organizations. This paper exames the research questions with 306 self-report questionaires from the public sector, domestic privately-owned enterprises and foreign-invested firms in China. Significant differences were found in the emotional labor reported in public and private organizations. Overall, emotional labor was found to have a significant effect on in-role performance, and emotional intelligence moderated the link between emotional labor and job performance in public organizations, but not in private organizations.
ER  -