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The publication can be exported in the following formats: APA (American Psychological Association) reference format, IEEE (Institute of Electrical and Electronics Engineers) reference format, BibTeX and RIS.

Export Reference (APA) 
Razy, A., Mirnoori, S., Silva, J., Silva, A., Möhring, M. & I. Almeida (2019). Sustainable customer relationship management for BIM procurement in the ornamental stones cluster under industry 4.0. In Markku Kuula and Gyöngyi Kovács (Ed.), Proceedings of 26th EurOMA – Operations adding value to society. Helsinki: EurOMA.
Export Reference (IEEE) 
A. A. Razy et al.,  "Sustainable customer relationship management for BIM procurement in the ornamental stones cluster under industry 4.0", in Proc. of 26th EurOMA – Operations adding value to society, Markku Kuula and Gyöngyi Kovács, Ed., Helsinki, EurOMA, 2019
Export BibTeX 
@inproceedings{razy2019_1764941583315,
	author = "Razy, A. and Mirnoori, S. and Silva, J. and Silva, A. and Möhring, M. and I. Almeida",
	title = "Sustainable customer relationship management for BIM procurement in the ornamental stones cluster under industry 4.0",
	booktitle = "Proceedings of 26th EurOMA – Operations adding value to society",
	year = "2019",
	editor = "Markku Kuula and Gyöngyi Kovács",
	volume = "",
	number = "",
	series = "",
	publisher = "EurOMA",
	address = "Helsinki",
	organization = "Hanken School of Economics and Aalto University Business School",
	url = "http://euroma2019.org/"
}
Export RIS 
TY  - CPAPER
TI  - Sustainable customer relationship management for BIM procurement in the ornamental stones cluster under industry 4.0
T2  - Proceedings of 26th EurOMA – Operations adding value to society
AU  - Razy, A.
AU  - Mirnoori, S.
AU  - Silva, J.
AU  - Silva, A.
AU  - Möhring, M.
AU  - I. Almeida
PY  - 2019
SN  - 0000-0000
CY  - Helsinki
UR  - http://euroma2019.org/
AB  - The construction industry competitive environment has been demanding buildings conforming with the dynamic customer/owner requirements put together with the procurement of adequate personalised natural materials made to order in integrated value networks. But, the technological push has introduced BIM procurement as a mandatory industry best practice that demands standard mass produced materials (made to stock) to be introduced in IFC e-libraries ahead of their selection by technical specialists, not the owner. A three experts focus group generated an innovative Cyber Physical System conceptual model (research contribution) to solve this apparent paradox arising from an in depth literature review (theoretical contribution). 
ER  -