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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA)
Razy, A., Mirnoori, S., Silva, J., Silva, A., Möhring, Monika & Duarte de Almeida, I. (2019). Sustainable Customer Relationship Management for BIM Procurement in the Ornamental Stones Cluster under Industry 4.0. In Markku Kuula and Gyöngyi Kovács (Ed.), Proceedings of 26th EurOMA – Operations adding value to society. Helsinki
Exportar Referência (IEEE)
A. A. Razy et al.,  "Sustainable Customer Relationship Management for BIM Procurement in the Ornamental Stones Cluster under Industry 4.0", in Proc. of 26th EurOMA – Operations adding value to society, Markku Kuula and Gyöngyi Kovács, Ed., Helsinki, 2019
Exportar BibTeX
@inproceedings{razy2019_1618291343499,
	author = "Razy, A. and Mirnoori, S. and Silva, J. and Silva, A. and Möhring, Monika and Duarte de Almeida, I.",
	title = "Sustainable Customer Relationship Management for BIM Procurement in the Ornamental Stones Cluster under Industry 4.0",
	booktitle = "Proceedings of 26th EurOMA – Operations adding value to society",
	year = "2019",
	editor = "Markku Kuula and Gyöngyi Kovács",
	volume = "",
	number = "",
	series = "",
	publisher = "",
	address = "Helsinki",
	organization = "Hanken School of Economics and Aalto University Business School",
	url = "http://euroma2019.org/"
}
Exportar RIS
TY  - CPAPER
TI  - Sustainable Customer Relationship Management for BIM Procurement in the Ornamental Stones Cluster under Industry 4.0
T2  - Proceedings of 26th EurOMA – Operations adding value to society
AU  - Razy, A.
AU  - Mirnoori, S.
AU  - Silva, J.
AU  - Silva, A.
AU  - Möhring, Monika
AU  - Duarte de Almeida, I.
PY  - 2019
CY  - Helsinki
UR  - http://euroma2019.org/
AB  - The construction industry competitive environment has been demanding buildings conforming with the dynamic customer/owner requirements put together with the procurement of adequate personalised natural materials made to order in integrated value networks. But, the technological push has introduced BIM procurement as a mandatory industry best practice that demands standard mass produced materials (made to stock) to be introduced in IFC e-libraries ahead of their selection by technical specialists, not the owner. A three experts focus group generated an innovative Cyber Physical System conceptual model (research contribution) to solve this apparent paradox arising from an in depth literature review (theoretical contribution). 
ER  -