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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA)
Pestana, M., Pereira, R. & Moro, S. (2020). Improving health care management in hospitals through a productivity dashboard. Journal of Medical Systems. 44 (4)
Exportar Referência (IEEE)
M. Pestana et al.,  "Improving health care management in hospitals through a productivity dashboard", in Journal of Medical Systems, vol. 44, no. 4, 2020
Exportar BibTeX
@article{pestana2020_1713956717451,
	author = "Pestana, M. and Pereira, R. and Moro, S.",
	title = "Improving health care management in hospitals through a productivity dashboard",
	journal = "Journal of Medical Systems",
	year = "2020",
	volume = "44",
	number = "4",
	doi = "10.1007/s10916-020-01546-1",
	url = "https://link.springer.com/article/10.1007/s10916-020-01546-1#citeas"
}
Exportar RIS
TY  - JOUR
TI  - Improving health care management in hospitals through a productivity dashboard
T2  - Journal of Medical Systems
VL  - 44
IS  - 4
AU  - Pestana, M.
AU  - Pereira, R.
AU  - Moro, S.
PY  - 2020
SN  - 0148-5598
DO  - 10.1007/s10916-020-01546-1
UR  - https://link.springer.com/article/10.1007/s10916-020-01546-1#citeas
AB  - Health information systems have been developed to help hospital managers steer daily operations, including key performance indicators (KPIs) for monitoring on a time-aggregated basis. Yet, current literature lacks in proposals of productivity dashboards to assist hospitals stakeholders. This research focuses on two related problems: (1) hospital organizations need access to productivity information to improve access to services; and (2) managers need productivity information to optimize resource allocation. This research consists in the development of dashboards to monitor information obtained from a hospital organization to support decision makers. To develop and evaluate the productivity dashboard, the Design Science Research (DSR) methodology was adopted. The dashboard was evaluated by stakeholders of a large Portuguese hospital who contributed to iteratively improving its design toward a useful decision support tool. Additionally, it was ascertained that monitoring productivity needs more study and that the dashboards on these themes are valuable assets at a monitoring level and subsequent decision-making process.
ER  -