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Alreesh, M., Loureiro, S. M. C. & Bilro, R. G. (2020). Firm performance through online engagement: The role of experience and customer inspiraton. In 2020 Global Marketing Conference at Seoul Proceedings. (pp. 1621-1624). Seul: Global Alliance of Marketing and Management Associations.
M. Alreesh et al., "Firm performance through online engagement: The role of experience and customer inspiraton", in 2020 Global Marketing Conf. at Seoul Proc., Seul, Global Alliance of Marketing and Management Associations, 2020, vol. 2020, pp. 1621-1624
@inproceedings{alreesh2020_1734958584962, author = "Alreesh, M. and Loureiro, S. M. C. and Bilro, R. G.", title = "Firm performance through online engagement: The role of experience and customer inspiraton", booktitle = "2020 Global Marketing Conference at Seoul Proceedings", year = "2020", editor = "", volume = "2020", number = "", series = "", doi = "10.15444/GMC2020.11.05.27", pages = "1621-1624", publisher = "Global Alliance of Marketing and Management Associations", address = "Seul", organization = "GAMMA", url = "http://gmcproceedings.net/html/sub3_01.html" }
TY - CPAPER TI - Firm performance through online engagement: The role of experience and customer inspiraton T2 - 2020 Global Marketing Conference at Seoul Proceedings VL - 2020 AU - Alreesh, M. AU - Loureiro, S. M. C. AU - Bilro, R. G. PY - 2020 SP - 1621-1624 SN - 1976-8699 DO - 10.15444/GMC2020.11.05.27 CY - Seul UR - http://gmcproceedings.net/html/sub3_01.html AB - This research aims to assess the current status of online trade relations between Kuwait and Portugal. To do so, we examine how firm managers from Portugal and Kuwait use online platforms to engage customers to enhance firm performance. A set of existing constructs was chosen (Online Experience, Customer Inspiration, Online Customer Engagement, Firm Performance, National Culture), which were included in a proposed model of structural equations, in order to assess the contribution of Online Experience and Customer inspiration to the current status of online trade relations (through Online Customer Engagement), and how these can be improved to the further development of e-commerce between the two countries ER -