Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Leal, C. C., Ferreira, A. I. & Carvalho, H. (2020). “Smile and please hide your sickness”: The role of emotions and sickness surface acting in a presenteeism climate context. In Taneja, S. (Ed.), 80th Annual Meeting of the Academy of Management 2020: Understanding the Inclusive Organization, AoM 2020. Vancouver:  Academy of Management.
Exportar Referência (IEEE) 
A. C. Leal et al.,  "“Smile and please hide your sickness”: The role of emotions and sickness surface acting in a presenteeism climate context", in 80th Annu. Meeting of the Academy of Management 2020: Understanding the Inclusive Organization, AoM 2020, Taneja, S., Ed., Vancouver,  Academy of Management, 2020
Exportar BibTeX 
@inproceedings{leal2020_1714980078535,
	author = "Leal, C. C. and Ferreira, A. I. and Carvalho, H.",
	title = "“Smile and please hide your sickness”: The role of emotions and sickness surface acting in a presenteeism climate context",
	booktitle = "80th Annual Meeting of the Academy of Management 2020: Understanding the Inclusive Organization, AoM 2020",
	year = "2020",
	editor = "Taneja, S.",
	volume = "",
	number = "",
	series = "",
	doi = "10.5465/AMBPP.2020.240",
	publisher = " Academy of Management",
	address = "Vancouver",
	organization = " Academy of Management",
	url = "https://journals.aom.org/journal/amproc"
}
Exportar RIS 
TY  - CPAPER
TI  - “Smile and please hide your sickness”: The role of emotions and sickness surface acting in a presenteeism climate context
T2  - 80th Annual Meeting of the Academy of Management 2020: Understanding the Inclusive Organization, AoM 2020
AU  - Leal, C. C.
AU  - Ferreira, A. I.
AU  - Carvalho, H.
PY  - 2020
SN  - 0065-0668
DO  - 10.5465/AMBPP.2020.240
CY  - Vancouver
UR  - https://journals.aom.org/journal/amproc
AB  - The study of emotional labor and presenteeism climates in the hotel business is critical due to nowadays context of economic insecurity, that obliges people to continue to show up for work even when they feel sick. Our study findings underline the value of policies creation to reduce and manage the negative effects of negative emotions and presenteeism climates, as well enlighten managers of the negative impacts of “service with a smile” and sickness presenteeism for the hotel businesses. 
ER  -