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Loureiro, S. M. C. & Bilro, R. G. (2020). How committed I am with tourist-intelligent virtual assistants?. In Rocha, Á., Peter, M. K., Loureiro, S., Reis, J. L., Cayolla, R., and Bogdanovic, Z. (Ed.), Marketing and Smart Technologies. Smart Innovation, Systems and Technologies. (pp. 3-9). Lisboa: Springer Singapore.
S. M. Loureiro and R. J. Bilro, "How committed I am with tourist-intelligent virtual assistants?", in Marketing and Smart Technologies. Smart Innovation, Systems and Technologies, Rocha, Á., Peter, M. K., Loureiro, S., Reis, J. L., Cayolla, R., and Bogdanovic, Z., Ed., Lisboa, Springer Singapore, 2020, vol. 205, pp. 3-9
@incollection{loureiro2020_1732203630166, author = "Loureiro, S. M. C. and Bilro, R. G.", title = "How committed I am with tourist-intelligent virtual assistants?", chapter = "", booktitle = "Marketing and Smart Technologies. Smart Innovation, Systems and Technologies", year = "2020", volume = "205", series = "", edition = "", pages = "3-3", publisher = "Springer Singapore", address = "Lisboa", url = "https://link.springer.com/book/10.1007/978-981-33-4183-8" }
TY - CHAP TI - How committed I am with tourist-intelligent virtual assistants? T2 - Marketing and Smart Technologies. Smart Innovation, Systems and Technologies VL - 205 AU - Loureiro, S. M. C. AU - Bilro, R. G. PY - 2020 SP - 3-9 SN - 2190-3018 DO - 10.1007/978-981-33-4183-8_1 CY - Lisboa UR - https://link.springer.com/book/10.1007/978-981-33-4183-8 AB - This study analyzes drivers and outcomes of commitment with tourist intelligent virtual assistants. A convenience sample of 124 usable questionnaires was used. Findings reveal that attachment and emotional values influence commitment with tourist-intelligent virtual assistants. Commitment, in turn, influences loyalty intentions. This study is a first attempt on analyzing the attachment process between tourists (as users) and intelligent virtual assistants. ER -