Publication in conference proceedings Q2
A productivity dashboard for hospitals: an empirical study
Miguel Pestana (Pestana, M.); Rúben Pereira (Pereira, R.); Sérgio Moro (Moro, S.);
11th SIGSAND/PLAIS EuroSymposium on Information Systems: Research, Development, Applications, Education
Year (definitive publication)
2018
Language
English
Country
Switzerland
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Abstract
Health information systems are key assets in managing health units’ daily operations. Nevertheless, literature is scarce concerning information systems for increasing and managing hospital productivity. This study aims at filling such gap through an empirical research based on large Portuguese hospital. Specifically, a dashboard prototype is proposed addressing productivity indicators in areas such as assistance, hospitalization, surgery, among others. This dashboard is tuned using a design science research approach where health experts successively validate the prototype. Interviews are conducted to assess the benefits of using our proposal to manage productivity on a daily basis.
Acknowledgements
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Keywords
Business intelligence,Dashboards,Health information systems,Hospital management,KPIs
  • Mathematics - Natural Sciences
  • Computer and Information Sciences - Natural Sciences
  • Civil Engineering - Engineering and Technology
  • Economics and Business - Social Sciences
Funding Records
Funding Reference Funding Entity
UID/MULTI/4466/2016 Fundação para a Ciência e a Tecnologia