Português
Algorithmic frictions in on-demand delivery platforms: An exploratory typology for analysing tensions between couriers, businesses, and consumers in Lisbon Metropolitan Area
Event Title
RESER Conference 2025 «Rethinking Services for Society 5.0: Opportunities and Challenges» (35th RESER International Conference)
Year (definitive publication)
2025
Language
English
Country
Italy
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Abstract
Costa, P.; Rodrigues, N. (2025), “Algorithmic frictions in on-demand delivery platforms: An exploratory typology for analysing tensions between couriers, businesses, and consumers in Lisbon Metropolitan Area”, presentation to the RESER Conference 2025 «Rethinking Services for Society 5.0: Opportunities and Challenges» (35th RESER International Conference), European Association for Research on Services - RESER, Tor Vergata University of Rome, Rome (Italy), October 29th-31st, 2025
Acknowledgements
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