Previous research has indicated that residents' satisfaction with neighborhood conditions helps shape attitudes and has a high impact on residential valuations. This paper reports on research that sought to analyze the relationship between neighborhood characteristics and residents' degree of satisfaction. Based on the construction of a fuzzy cognitive map (FCM), which involved residents from several high-and low-quality neighborhoods in the Central-West region of Portugal, a framework that adds value to the way key determinants of neighborhood satisfaction are identified is proposed. Because FCMs allow the understanding of the cause-and-effect relationships between factors to be improved, this framework shows that for satisfaction with the neighborhood to increase, more attention needs to be paid to positive attitudes toward subjective variables that interfere with residents' satisfaction. The results presented can provide relevant information for the effective and efficient planning and development of residential environments. Strengths and weaknesses of this proposal are also discussed.

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Determinants of neighborhood satisfaction,Problem structuring,Fuzzy cognitive mapping,Real estate strategic management

• Economia e Gestão - Ciências Sociais