Urban Air Mobility (UAM) has emerged as a transformative concept addressing urbanization and sustainability challenges (Straubinger et al., 2021), aiming to establish a “safe, efficient, accessible, and quiet air transportation system for passenger mobility, cargo delivery, and emergency management within or traversing metropolitan areas” (Shaheen et al., 2020, p. 119). UAM’s potential to revolutionize urban planning, mobility systems, and air transportation suggests wide-ranging benefits across sectors, yet the literature remains fragmented, with most studies focusing on isolated aspects rather than offering a comprehensive overview (Brunelli et al., 2023; Ferrão et al., 2022; Garrow et al., 2021; Long et al., 2023; Schweiger & Preis, 2022). Recognizing this gap, the present study seeks to provide a holistic, integrated systematic literature review (SLR) of UAM, encompassing economic, environmental, social, and safety dimensions. This approach offers three key contributions: (1) a framework that consolidates these aspects, facilitating a multidimensional understanding of UAM’s impacts; (2) a comprehensive list of 150 indicators to assess the socioeconomic, environmental, and safety consequences of UAM implementation; and (3) practical insights to inform decision-making processes, guiding policymakers and urban planners towards sustainable, well-integrated mobility strategies. The research methodology followed the rigorous procedures outlined by Ferreira and Ferreira (2024). After defining research questions and constructing a precise search string, the study identified 568 relevant documents. Applying inclusion criteria — English-language articles and reviews from 2013 to 2023 — narrowed the sample to 160 papers. Further content analysis excluded 31 documents unrelated to UAM, leaving a final sample of 129 articles for in-depth examination. Through bibliometric and content analyses, the study identified key UAM stakeholders, factors influencing public acceptance, and the most relevant evaluation criteria. The primary stakeholders include UAM operators and service providers, regulators, authorities, policymakers, users, and citizens. Public acceptance hinges on perceived benefits and concerns, with noise distribution shaped by flight paths and visual pollution influenced by vehicle density. Therefore, safety, appropriateness, and environmental impacts, such as noise and visual disturbances, are pivotal determinants of societal acceptance of UAM services. The list of 150 impact indicators was categorized into three dimensions: socioeconomic (86 indicators), environmental (33 indicators), and safety (31 indicators). These indicators offer a robust foundation for assessing the impacts of UAM services, providing policymakers with actionable insights to develop sustainable urban planning strategies and informed decision-making processes. By employing these indicators, decision makers can perform comprehensive impact assessments, model future scenarios, and design policies that balance technological innovation with societal well-being. The relevance, originality, and novelty of this SLR lie in its integrative approach. While previous research tends to isolate specific aspects of UAM, this study bridges those silos, offering a more complete understanding of how UAM interacts with urban environments. The research’s originality stems from its dual focus: conducting a SLR identifying impact areas and designating a set of impact indicators that support decision making. This dual approach empowers stakeholders to make more informed, evidence based decisions, fostering the successful and sustainable integration of UAM technologies in city mobility and logistics services. Ultimately, this research bridges existing literature gaps, equipping decision makers with a comprehensive toolkit to navigate UAM’s complex landscape. By integrating stakeholder perspectives and systematically evaluating multi-dimensional impacts, the study aims to facilitate the strategic implementation of UAM technologies, enhancing their potential for long-term success, societal acceptance, and sustainable urban development.

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• Economia e Gestão - Ciências Sociais