Ciência-IUL
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Descrição Detalhada da Publicação
Proceedings of the 25th European Conference on Information Systems (ECIS)
Ano (publicação definitiva)
2017
Língua
Inglês
País
Portugal
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Abstract/Resumo
The pervasive use of technology has created a critical dependency on Information Technology (IT)
that requires IT Governance (ITG). ITG calls for the definition and implementation of formal mechanisms
at the highest level in the organization taking into account structures, processes and relational
mechanisms for the creation of business value from IT investments. However, determining the right
ITG mechanisms remains a complex endeavour. Previous studies have identified ITG mechanisms in
use in the financial and health care industries. While universities also increasingly depend on IT for
their success, ITG implementation in universities has not received much attention. As universities have
many unique characteristics, it is highly unlikely that ITG experiences from the financial and health
care industries can be directly applied to universities. Therefore, the purpose of this research is to
identify an ITG mechanisms’ baseline for universities. Six case studies comprising of in-depth interviews
three international universities in Brazil, Portugal and the Netherlands, led to the proposal of a
minimum ITG baseline for universities that is comparared with the financial and health care industries.
This article concludes by presenting key contributions, limitations and future work.
Agradecimentos/Acknowledgements
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Palavras-chave
IT governance mechanisms,Universities,Case study,Interviews
Classificação Fields of Science and Technology
- Ciências Físicas - Ciências Naturais