A question of central importance for researchers and practitioners is how information technology can help organizations to survive and thrive in turbulent and constantly changing business environments. The objective of this study is to identify the leading trends that have influenced the research and the prominent themes published using a scientific approach. Major themes discussed in this article include change management, digital transformation, digitalization, sustainability. Some areas of research have been extensively studied, while others are starting recently. In addition, trends are identified, and different future research themes are proposed.

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Digitalization,Digital sustainability,Digital transformation,Information Technology Infrastructure Library (ITIL),Change management,Information systems,Processes

• Ciências da Computação e da Informação - Ciências Naturais
• Outras Engenharias e Tecnologias - Engenharia e Tecnologia
• Economia e Gestão - Ciências Sociais