Scientific journal paper
Corporate social responsibility in tourism: the case of Zoomarine Algarve
Joaquim Pinto Contreiras (Contreiras, J. P.); Virgílio Miguel Machado (Machado, V.); Patrícia Duarte (Duarte, A. P.);
Journal Title
Tourism and Management Studies
Year (definitive publication)
2016
Language
English
Country
Portugal
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Times Cited: 10

(Last checked: 2024-08-23 08:32)

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Abstract
This study had a threefold purpose. First, it sought to examine the opinion of three important stakeholders – employees, visitors and members of the local community – about the corporate social responsibility (CSR) practices of the theme park, Zoomarine Algarve. Second, this study evaluated the perceptions of the public regarding the impact of the company’s activities on regional development and environmental awareness. Last, the study sought to understand if stakeholders’ opinions regarding this company’s engagement in CSR practices are related to the impacts attributed to Zoomarine Algarve’s regular functions. The methodology comprised quantitative research based on a survey administered to convenience samples of the target groups (n = 405). The results reveal that stakeholders have an extremely positive view of the theme park’s engagement in CSR practices and feel that it contributes significantly to regional development, as well as to raising the environmental awareness of visitors and local communities. The findings also show that perceptions of CSR engagement are positively related with perceived impacts.
Acknowledgements
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Keywords
Corporate social responsibility,Sustainability,Tourism,Theme park,Stakeholders
Funding Records
Funding Reference Funding Entity
UID/GES/00315/2013 Fundação para a Ciência e a Tecnologia

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