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Publication Detailed Description
Development of an online service for coping with spousal loss by means of human-centered and stakeholder-inclusive design: The case of LEAVES
Journal Title
Death Studies
Year (definitive publication)
2024
Language
English
Country
United Kingdom
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Abstract
To support older mourners after the loss of their partner, LEAVES, an online self-help service that delivers the LIVIA spousal bereavement intervention, was developed. It integrates an embodied conversational agent and an initial risk assessment. Based on an iterative, human-centered, and stakeholder inclusive approach, interviews with older mourners and focus groups with stakeholders were conducted to understand their perspective on grief and on using LEAVES. Subsequently, the resulting technology and service model were evaluated by means of interviews, focus groups, and an online survey. While digital literacy remains a challenge, LEAVES shows promise of being supportive to the targeted end-users.
Acknowledgements
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Keywords
Fields of Science and Technology Classification
- Health Sciences - Medical and Health Sciences
- Psychology - Social Sciences
- Sociology - Social Sciences
- Other Humanities - Humanities
Funding Records
| Funding Reference | Funding Entity |
|---|---|
| AAL-2019-6-168-CP | Comissão Europeia |
