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Publication Detailed Description
Expression of emotions by a service robot: a pilot study
Book Title
Design, User Experience, and Usability: Technological Contexts. DUXU 2016. Lecture Notes in Computer Science
Year (definitive publication)
2016
Language
English
Country
Switzerland
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Abstract
A successful Human-Robot Interaction (HRI) depends on the empathy that the robot has the capability of instantiating on the user, namely through the expression of emotions. In this pilot study, we examined the recognition of emotions being expressed by a service robot in a virtual environment (VE), by university students. The VE was a corridor, neutral in terms of context of use. The robot’s facial expressions, body movements, and displacement were manipulated to express eight basic emotions. Results showed that participants had difficulties in recognizing the emotions (33% of success). Also, results suggested that the participants established empathy with the robot. Further work is needed to improve the emotional expression of this robot, which aims to interact with hospitalized children.
Acknowledgements
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Keywords
Human robot interaction,Emotional design,User experience,Healthcare,Service robot
Fields of Science and Technology Classification
- Physical Sciences - Natural Sciences
