Artigo em revista científica
Fintech and the socialization of the financial industry
António Miguel (Miguel, A. F.); Lucie Duval (Duval, L.);
Título Revista
International Journal of Business and Social Science
Ano
2019
Língua
Inglês
País
Estados Unidos da América
Mais Informação
Abstract/Resumo
Fintech have known an incredible exposure over the last years, attracting investments of large billions of dollars. Fintech are the match between finance and technology and they are imposing a new way of thinking in all the branches of the financial industry. After the financial crisis of 2008, people have changed their way of seeing “Finance” and, more particularly, the role of banks, looking for products and services that correspond to their needs. Moreover, the financial crisis has highlighted a relevant number of dysfunctions on the banking sector and on the financial regulation. Regulators have strengthened their requirements for banks, particularly in their relations with clients. These have opened a breach for Fintech companies and they are using it. Fintech companies rely on a different value proposition to clients that is based on a timesaving, fast and clear experience. Indeed, they propose major innovations in products and processes. Fintech companies put the client back at the center of all their attention and clients are now the top priority.
Agradecimentos/Acknowledgements
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Palavras-chave
Fintech,Financial Industry,Innovation,Customers
Registos de financiamentos
Referência de financiamento Entidade Financiadora
UID/GES/00315/2019 Fundação para a Ciência e a Tecnologia