Scientific journal paper Q2
From hospital to post-acute care organizations: the relationship between patient experience and health recovery
Generosa do Nascimento (Nascimento, G.); Francisco Nunes (Nunes, F. G.); Janet E. Anderson (Anderson J.);
Journal Title
International Journal of Quality in Healthcare
Year (definitive publication)
2020
Language
English
Country
United Kingdom
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Abstract
Objective: To determine to what extent patient health status and recovery in post-acute care organizations (PACO) is related to patient experience of the discharge process from hospital and to patient experience while staying in these facilities. Design: Longitudinal study of patients discharged from hospitals to post-acute care organizations. Setting: 12 hospitals and 14 PACO Portuguese organizations. Participants: 181 patients participated in the both stages of data gathering. Main Outcome Measures: Patients’ physical and mental health status was measured through the SF-36 scale. The experience of transition from hospital to post-acute care organizations was measured with the Care Transition Measure. The Picker Adult In-Patient Questionnaire was used to measure patients’ experience in these organizations. Results: Patients reporting better physical condition in post-acute care organizations had a better experience on discharge [b = 0.21, 95% CI (0.10, 0.31)] and perceive fewer problems inside facilities [b = -0.19, 95% CI (-0.31, 0.08)]. The experience in post-acute care organizations is significantly related to patients’ mental health status [b = -0.47, 95% CI (-0.59, -0.36)]. Patients showing higher levels of physical recovery had a better experience on discharge [b = -0.18, 95% CI (0.08, 0.28)], while those registering better mental recovery experienced fewer problems during their stay [b = -0.41, 95% CI (-0.52, -0.30)]. Conclusions: PACO play a key role in maintaining and promoting patients’ health and this goal is influenced by their experience both in the transition from hospitals to PACO and while staying in these facilities.
Acknowledgements
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Keywords
Patient outcomes,Care pathways,Patient-provider communication/information,Rehabilitation/long-term care
  • Economics and Business - Social Sciences
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Funding Reference Funding Entity
UIDB/00315/2020 Fundação para a Ciência e a Tecnologia

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