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Gamification in Lisbon Tourism: Enhancing Visitor Engagement Through Interactive Experiences
Carlos J. Costa (Costa, C.);
Journal/Book/Other Title
OAE – Organizational Architect and Engineer Journal
Year (definitive publication)
2025
Language
English
Country
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Abstract
This study investigates the integration of gamification strategies into Lisbon's tourism sector to enhance visitor engagement, experience, and satisfaction. Lisbon can strengthen its position as an innovative and dynamic destination by incorporating game design elements- including challenges, rewards, storytelling, and progression systems into tourist activities. The research examines current trends, analyzes international best practices, proposes gamified experiences tailored to Lisbon's unique cultural assets, and evaluates this approach's potential benefits and implementation challenges.
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