Publication in conference proceedings
Giving voice to children and young adults: a methodological approach to the evaluation of service quality in libraries
Maria Helena Vinagre (Vinagre, H.); Leonor Gaspar Pinto (Gaspar-Pinto, L.); José Gonçalves das Neves (Neves, J.);
Proceedings of the 8th Northumbria International Conference on Performance Measurement in Libraries and Information Services - Libraries plus: adding value in the cultural community
Year (definitive publication)
2011
Language
English
Country
Italy
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