Ciência-IUL
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Descrição Detalhada da Comunicação
Heritage and Social Events as facilitators of Relationship Quality in wine sector
Título Evento
Proceedings of the International conference on Tourism and Ageing.
Ano (publicação definitiva)
2016
Língua
Inglês
País
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Abstract/Resumo
This study aims to explore how distributors and wine producers describe the organizational social capabilities they develop; as a facilitating facet of Relationship Quality (RQ). A total of eleven relationships are analysed based on 44 in-depth interviews. Findings reveals that Organisational Social Capabilities is a new RQ construct related with the organisational structure, the social behaviour and the history of the company.
Agradecimentos/Acknowledgements
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