Scientific journal paper Q4
Innovativeness, innovation behavior and performance in the Portuguese hotel industry
Cleelia Uudam Costa (Costa, C. U.); António Robalo (Robalo, A.); Renato Pereira (Pereira, R.);
Journal Title
Asia-Pacific Journal of Innovation in Hospitality and Tourism
Year (definitive publication)
2022
Language
English
Country
Malaysia
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Times Cited: 2

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Abstract
This work investigates hotel innovation activity based on 11 hotel-specific innovation dimensions and antecedents. Results from a sample of 326 Portuguese hotels showed a high level of Innovativeness in the Portuguese hospitality industry. Information and Communication Technology, and Marketing were the leading innovation areas. The moderate level of Innovation Behavior demonstrates the dominance of incremental innovations. Hotel Size, Hotel Stars, Hotel Chain, and Personnel Training are significantly related to Innovation Behavior. Hotel Innovativeness positively impacted hotel Innovation Behavior, and hotel Innovation Behavior positively impacted hotel Performance. These findings provide both scholars and practitioners with relevant insights into hotel innovation in Portugal.
Acknowledgements
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Keywords
Hotel innovation,Hospitality,Innovation behavior,Innovativeness,Portugal
  • Earth and related Environmental Sciences - Natural Sciences
  • Economics and Business - Social Sciences
  • Social and Economic Geography - Social Sciences
Funding Records
Funding Reference Funding Entity
UIDB/00315/2020 Fundação para a Ciência e a Tecnologia