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Publication Detailed Description
Book Title
Strategic IT Governance and Alignment in Business Settings
Year (definitive publication)
2017
Language
English
Country
United States of America
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Abstract
The pervasive use of technology in organizations to address the increased services complexity
has created a critical dependency on information technology (IT) that calls to a specific focus on
IT Governance (ITG). However, determining the right ITG mechanisms remains a complex
endeavor. This paper uses Design Science Research and proposes an exploratory research by
analyzing ITG case studies to elicit possible ITG mechanisms patterns. Six interviews were
performed in Portuguese healthcare services organizations to assess the ITG practices. Our goal
is to build some theories (ITG mechanisms patterns), which we believe will guide healthcare
services organizations about the advisable ITG mechanisms given their specific context. We also
intend to elicit conclusions regarding the most relevant ITG mechanisms for Portuguese
healthcare services organizations. Additionally, a comparison is made with the financial industry
to identify improvement opportunities. We finish our work with limitations, contribution and
future work.
Acknowledgements
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Keywords
IT,Governance,Healthcare,Mechanisms,Patterns.
Fields of Science and Technology Classification
- Physical Sciences - Natural Sciences
Português