Artigo em revista científica Q2
Management control systems and innovation: A levers of control analysis in an innovative company
Rúben Silva Barros (Barros, R. S.); Ana Ferreira (Ferreira, A.);
Título Revista
Journal of Accounting and Organizational Change
Ano
2021
Língua
Inglês
País
Reino Unido
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Abstract/Resumo
Purpose: Building on the growing body of research that has addressed management control systems and innovation, the goal of this study is to assess the extent and nature of the use of controls in an innovative setting and how they work together unveiling the relationships and tensions amongst the Simons’ levers. Design/methodology/approach: This study resorts to an in-depth and single case study in a company that has both a strong orientation to innovation and stable control practices in place. Evidence was collected from 32 interviews, visits to the company, and internal documentation. Findings: At the case company it was possible to find the presence of controls according to all the levers of control. Likewise, joint effects of controls used according to interactive and beliefs approaches and diagnostic and boundary controls showed a consistent reinforcement that push the organization in a single direction. Signs of some countervailing reinforcement between these pairs were also detected, creating tensions. This in general shows that innovation can be weighed against the necessity of goal achievement taking place within fields in which the company can exploit the effort developed. Originality: This study documents the collective use of controls in a context in which innovation is needed, and how the combination of the levers of control with their inner workings and tensions allow the company to have a corporate environment of innovation that is friendly.
Agradecimentos/Acknowledgements
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Palavras-chave
Innovation,Management control systems,Simons’ framework,Case study,Levers of control
  • Economia e Gestão - Ciências Sociais
Registos de financiamentos
Referência de financiamento Entidade Financiadora
SFRH/BD/104181/2014 Fundação para a Ciência e a Tecnologia
UID/GES/00315/2013 Fundação para a Ciência e a Tecnologia
UIDB/00315/2020 Fundação para a Ciência e a Tecnologia