Scientific journal paper Q1
Privacy concerns and online purchasing behaviour: towards an integrated model
Nuno Fortes (Fortes, N.); Paulo Rita (Rita, P.);
Journal Title
European Research on Management and Business Economics
Year (definitive publication)
2016
Language
English
Country
United Kingdom
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Abstract
This study aims to analyze how privacy concerns about the Internet have an impact on the consumer's intention to make online purchases. A research model was developed establishing that this impact takes place via the connection of privacy concerns with the theories of trust and risk, the theory of planned behaviour and the technology acceptance model. The empirical study was based on an online survey that collected data from 900 individuals. The results confirmed the acceptance of all proposed hypotheses and the overall validation of the research model. Implications and further research suggestions are presented.
Acknowledgements
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Keywords
Privacy concerns,E-commerce,Online purchasing behaviour
  • Economics and Business - Social Sciences
Funding Records
Funding Reference Funding Entity
UID/GES/00315/2013 Fundação para a Ciência e a Tecnologia