Scientific journal paper Q3
The boundaries of knowledge transfer in management consulting
Renato Lopes da Costa (Costa, R. L.); Leandro F. Pereira (Pereira, L.); Álvaro Dias (Dias, Á.); Rui Gonçalves (Gonçalves, R.); Carlos Hernandez Jerónimo (Jerónimo, C.); Ricardo Santos (Santos, R.);
Journal Title
International Journal of Process Management and Benchmarking
Year (definitive publication)
2022
Language
English
Country
United Kingdom
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Abstract
In a historical retrospective, although the existing literature calls the management consulting industry an extraordinary sector and a unique phenomenon in the business context, in fact these statements are not accompanied by a number of academic studies that emphasise the importance of the effective work of the management consultants. To contest the lack of studies in this emerging area, this article aims to understand the implications of the border to the transfer of information and knowledge from management consultants to their client companies. The results of the empirical analysis in the form of semi-structured interviews and questionnaires applied to management consultants and SME managers in Portugal reveal that the competency factor must be based on the four knowledge families of business management the actual know, know the competence, knowledge transfer and future know-how and it is only from this conjugation that any kind of constraints that can be found along the way (political, physical or cultural) are able to be unblocked.
Acknowledgements
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Keywords
Management consulting,Knowledge transfer,Strategy-as-practice,SAP
  • Mathematics - Natural Sciences
  • Economics and Business - Social Sciences
  • Other Social Sciences - Social Sciences
Funding Records
Funding Reference Funding Entity
UIDB/00315/2020 Fundação para a Ciência e a Tecnologia