Scientific journal paper Q3
The effect of corporate brand reputation on brand attachment and brand loyalty: automobile sector
Sandra Loureiro (Loureiro, S. M. C.); Eduardo Moraes Sarmento (Sarmento, E. M.); Goulwen Le Bellego (Le Bellego, G.);
Journal Title
Cogent Business and Management
Year (definitive publication)
2017
Language
English
Country
Norway
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Abstract
The current study aims to analyze the effect of corporate brand reputation on brand attachment and brand loyalty considering the automotive sector and the brands Tesla, Toyota, and Volvo. A sample of 327 participants, members of car brand communities, collaborate in a survey. Overall findings reveal that the perception of corporate brand reputation is more effective on enhancing brand loyalty than brand attachment. However, the effect could depend on the car brand strategy. We may also claim that customer citizen helping others is one of the most important corporate attributes perceived by customers of the three brands. Limitations and suggestions for further research are also provided.
Acknowledgements
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Keywords
Corporate brand reputation,Brand attachment,Brand loyalty,Automotive industry
  • Economics and Business - Social Sciences
Funding Records
Funding Reference Funding Entity
UID/GES/00315/2013 Fundação para a Ciência e a Tecnologia

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