Publicação em atas de evento científico
The effects of social network sites on brand awareness and attitude
Daniela Souto (Souto, D.); Maria Salgueiro (Salgueiro, M.F.); Paulo Rita (Rita, P.);
Proceedings of the 2nd International Conference on Contemporary Marketing Issues, ICCMI 2014
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Brands are increasingly targeting Social Network Sites´ (SNS) massive audiences and incorporating the new media channel in their communication plans. Despite its growing adoption, few research efforts have been devoted to evaluate SNS´ concrete consequences for the brands. In the current study we evaluate SNS´ effects on generating brand awareness and positive brand attitude, two important measures on delivering efficient communication efforts. An online quantitative survey with brand page users of leading brands at Facebook was implemented. Structural equation modeling was used for model estimation. Results have verified a significant, positive and direct impact of brand page participation on brand awareness. Brand attitude also substantially benefits from brand page participation, but this relationship is mediated by brand awareness. Related implications are discussed
Brand awareness,Brand attitude,Facebook,Structural equation modeling,Social media
Registos de financiamentos
Referência de financiamento Entidade Financiadora
PEst-OE/EGE/UI0315/2014 Fundação para a Ciência e a Tecnologia