Publication in conference proceedings
The influence of multiple store choice criteria on perceived patronage intentions
Susana Marques (Marques, S.); Maria Salgueiro (Salgueiro, M. F.); José Crespo de Carvalho (Carvalho, J. C. de.);
38th EMAC Conference
Year (definitive publication)
2009
Language
English
Country
--
More Information
Web of Science®

This publication is not indexed in Web of Science®

Scopus

This publication is not indexed in Scopus

Google Scholar

Times Cited: 0

(Last checked: 2024-05-19 08:08)

View record in Google Scholar

Abstract
Research on how store environment cues influence consumers’ store choice decision criteria, such as store operations, product quality, monetary price, store image and sales promotion, is sparse. Especially absent research on the simultaneous impact of multiple store environment cues. The authors propose a comprehensive store choice model that includes: three types of store environment cues as exogenous constructs; various store choice criteria as possible mediating constructs, and store patronage intentions as an endogenous construct. On the basis of testing with a sample of 561 customers of hypermarkets, the model is partially supported. This study used structural equation modelling to test the proposed model.
Acknowledgements
--
Keywords
Store Choice,Store Patronage,Structural Equation Modelling