The Three-way Interaction Effects of Gender, Supervisor’s Gender, and Country on the Conflict-management Strategies of Millennials: A 10 Country Study
Event Title
IAAM virtual conference
Year (definitive publication)
2021
Language
English
Country
United States of America
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Abstract
This field study investigates the interactive effects of Millennial employee’s gender, supervisor’s
gender, and country culture on the conflict-management strategies in ten countries (USA, China,
Turkey, Germany, Bangladesh, Portugal, Pakistan, Italy, Thailand, and Hong Kong). This
exploratory study extends past research by examining the interactive effects of gender on conflict-management strategies within the worker–supervisor relationship in a single generation of
workers, Millennials. The Rahim Organizational Conflict Inventory-II (ROCI-II) was used to
assess the use of the five conflict-management strategies (integrating, obliging, dominating,
avoiding, and compromising.). Data analysis found conflict-management strategies employed in
the workplace are influenced by the interaction of worker and supervisor genders and the national
context of their work. Data analysis (N = 2,801) was performed using the Multivariate Analysis of
Covariance (MANCOVA). Implications for leading global teams and training programs for mid-level Millennials are offered. The limitations of our study along with future research opportunities
are also provided.
Acknowledgements
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Keywords
Conflict-management strategies,Millennials,Cross-country study