Scientific journal paper Q1
Travellers’ perspectives on historic squares and railway stations in Italian heritage cities revealed through sentiment analysis
Stefania Stellacci (Stellacci, S.); Sérgio Moro (Moro, S.);
Journal Title
Journal of Urban Design
Year (definitive publication)
2023
Language
English
Country
United Kingdom
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Abstract
This study undertakes sentiment analysis of online reviews of public exterior spaces – historic squares and railway stations – in popular destinations in Italy, with the aim of offering new perspectives of community engagement in urban design analysis. The experience of walking through urban spaces in Italian heritage cities is evaluated under indicators of place quality and connectivity, i.e., aesthetic perception, social interaction, body mobility, facilities and amenities, sense of safety, and destination loyalty. Such advanced analysis can reshape the way we interpret the thoughts and emotions of wider communities so that these are included in local place-focused development strategies.
Acknowledgements
This work was financed by Fundação para a Ciência e a Tecnologia, I.P. (FCT) [ISTAR Projects: UIDB/04466/2020 and UIDP/04466/2020].
Keywords
Space perception,Online travel reviews,Text mining,Sentiment analysis,Urban space
  • Computer and Information Sciences - Natural Sciences
  • Other Social Sciences - Social Sciences
  • Other Humanities - Humanities
Funding Records
Funding Reference Funding Entity
UIDB/04466/2020 Fundação para a Ciência e a Tecnologia
UIDP/04466/2020 Fundação para a Ciência e a Tecnologia
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