PhD Candidate in Sociology at Iscte – University Institute of Lisbon, where she is developing a research project that continues the work initiated during her Master’s in Business Analytics, focused on supporting the integration of immigrants in Portugal and improving information management in public services. She holds a Bachelor’s degree in Sociology and a Master’s degree in Business Analytics from Iscte. Her dissertation examined the challenges faced by the CLAIM Network – Local Support Centers for the Integration of Migrants, coordinated by the Agency for Integration, Migration and Asylum (AIMA), and proposed an analytical decision-support model integrating processes, data, and performance indicators aimed at strengthening efficiency, transparency, and institutional cooperation.

She is currently part of the IN-Iscte project - A Space to Grow, which aims to support students in vulnerable situations or at risk of dropping out, promoting their academic integration and the development of transversal skills through pedagogical innovation, peer collaboration, and personalized support.

She has been involved in the design and implementation of digital literacy strategies, particularly supporting students with limited proficiency in tools such as Microsoft Excel, helping to strengthen their autonomy and confidence in academic and professional contexts. She has also co-taught the training course Digital Literacy – Module I: Introduction.

Her main research interests include migration issues, integration and social inclusion, the development of information systems and decision-support models in public services, and social inequalities in higher education.