This project aims to provide an answer to societal challenges by providing an innovative Organisational Life Assistant (OLA), a virtual presence that supports instrumental activities relating to daily living needs of older adults allowing them to be more independent, self-assured and to have a healthier, safer and organized life, while facilitates caregivers by supporting them on offering high-quality assistance OLA will mediate and facilitate interaction (communication and collaboration) between senior citizens and their informal caregivers or other services or professionals, through technological devices such as standard computers, mobile devices (tablets) and home automation modules.   These ICT devices will be based on an innovative multimodal model, embracing various physical/healthy and cognitive characteristics of the older adults and will specifically oriented to increase the level of independence of the elderly, by supporting the possibility of carers’ assistance remotely and by improving the accessibility to existing services on the Web, such as shopping on-line services. Moreover, the OLA will also provide a personalized well-being and safety advices to older users in order to avoid unwanted age related health and safety situations at their own home. Such a well-being and safety advisor makes uses of a combination of collected user information (personal physical/health and cognitive characteristics) and user interaction information extracted through emotion recognition and various sensor settings.