Susana Ratinho
Office D4.26
Teaching Activities
Teaching Year Semester Course Name Degree(s) Coordinator
2026/2027 Final Project in Industrial Management and Logistics Bachelor Degree in Industrial Management and Logistics; No
2026/2027 Logistics System in Healthcare Organizations Post Graduation Program in Health Services Management; Yes
2026/2027 Supply Chain and Operations Management Post Graduation Program in Business Management; Yes
2026/2027 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2026/2027 Logistics Management Bachelor Degree in Industrial Management and Logistics; No
2025/2026 Final Project in Industrial Management and Logistics Bachelor Degree in Industrial Management and Logistics; No
2025/2026 Logistics System in Healthcare Organizations Post Graduation Program in Health Services Management; Yes
2025/2026 Supply Chain and Operations Management Post Graduation Program in Business Management; No
2025/2026 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2025/2026 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2025/2026 Logistics Management Bachelor Degree in Industrial Management and Logistics; No
2024/2025 Final Project in Industrial Management and Logistics Bachelor Degree in Industrial Management and Logistics; No
2024/2025 Logistics System in Healthcare Organizations Post Graduation Program in Health Services Management; Yes
2024/2025 Supply Chain and Operations Management Post Graduation Program in Business Management; Yes
2024/2025 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2024/2025 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2024/2025 Logistics Management Bachelor Degree in Industrial Management and Logistics; No
2023/2024 Final Project in Industrial Management and Logistics Bachelor Degree in Industrial Management and Logistics; No
2023/2024 Logistics System in Healthcare Organizations Post Graduation Program in Health Services Management; Yes
2023/2024 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2023/2024 Logistics and E-Fulfilment -- Yes
2023/2024 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2023/2024 Logistics Management Bachelor Degree in Industrial Management and Logistics; No
2022/2023 Logistics System in Healthcare Organizations Post Graduation Program in Health Services Management; No
2022/2023 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2022/2023 Logistics and E-Fulfilment -- No
2022/2023 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2022/2023 Logistics Management Bachelor Degree in Industrial Management and Logistics; No
2021/2022 Logistics System in Healthcare Organizations Post Graduation Program in Health Services Management; No
2021/2022 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2021/2022 Logistics and E-Fulfilment -- No
2021/2022 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2021/2022 Logistics Management Bachelor Degree in Industrial Management and Logistics; No
2020/2021 Logistics System in Healthcare Organizations Post Graduation Program in Health Services Management; No
2020/2021 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2020/2021 Logistics and E-Fulfilment -- No
2020/2021 Logistics and Procurement Management Other programme in Post Graduate Programme Logistics and Supply Chain Management; Yes
2020/2021 Logistics Management Bachelor Degree in Industrial Management and Logistics; No
2019/2020 Logistics System in Healthcare Organizations Post Graduation Program in Health Services Management; No
2019/2020 Logistics and E-Fulfilment -- No
2019/2020 Logistics Management Bachelor Degree in Industrial Management and Logistics; No
Supervisions
M.Sc. Dissertations (17)
Ongoing (10)
Student Name Title/Topic Language Status Institution Initial Year
Maria Francisca Pinto Duarte Maia Rosa Impact of dry ports scarcity on the operational management of maritime ports in Portugal Developing Iscte 2026
Francisca Celorico Vaz Improve the reliability of clinical consumables stock management in the central warehouse and advanced points at Lusíadas Hospital. Developing Iscte 2025
Martim Pereira da Silva Teixeira Diniz How to increase productivity in both retail and warehouse operations through the application of retail store layout principles to an SAP EWM warehouse Developing Iscte 2025
Sofia dos Santos Gaspar Monitoring and evaluation of the current process for managing drug shortages, with proposals for improvement and optimization. Developing Iscte 2025
Mariana Gomes de Oliveira Development of a Dynamic Dock Assignment Model for a Warehouse Inbound Process: The Worten Case Developing Iscte 2025
Inês Pereira Policarpo Otimização do stock à consignação residente do fornecedor na CUF Tejo Developing Iscte 2025
Rodrigo Melo Branco Pires Desenho das especificações funcionais de uma aplicação para gestão do processo de aquisição equipamentos clínicos para a CUF - Hospitais e Clínicas Developing Iscte 2025
Ana Carolina Gonçalves Abadesso Optimization in Warehouse Management: The case of a Pharmaceutical Company Developing Iscte 2025
Maria Inês Ferreira de Morais Mendes Optimization of the procurement process for reagents at JCS Developing Iscte 2024
Ana Margarida Gabriel Marques Transformação Digital e Supply Chain: A perceção das empresas em Portugal. Developing Iscte 2024
Concluded (7)
Student Name Title/Topic Language Institution Initial Year Concluding Year
António Pedro Catrau Pires da Silva Artificial Intelligence in SME Warehousing in Portugal: Tools, Benefits, and a Framework for Implementation English Iscte 2024 2025
Inês Costa Santos The impact of Collaborative Logistics on the development of the Circular Economy - Pooling de paletes Portuguese Iscte 2024 2025
Andreza Vaniria Benchimol Domingues Analysis of Customer Relationship Management Needs in a B2B Pharmaceutical Company English Iscte 2024 2025
Joana Avó Bilro Brás Custódio Development of a reporting automation tool for the management of supply flow for the J&J Medtech portfolio Portuguese Iscte 2024 2025
José Francisco Ferreira Lopes Management of passengers & luggage flows: The impact in total time spent in airports English Iscte 2022 2022
Maria de Jesus da Silva Marques de Abreu Post Covid-19 Supply Chain: From theory to practice Portuguese Iscte 2021 2022
João Carlos German da Silva THE EVALUATION OF ORGANIZATIONAL COMMITMENT IN THE IMPLEMENTATION OF A SHARED SERVICES CENTER Portuguese Iscte 2019 2021
M.Sc. Final Projects (16)
Ongoing (1)
Student Name Title/Topic Language Status Institution Initial Year
André Filipe Cardoso Relvas Melhoria do Processo de Distribuição de Medicamentos pelos Serviços Farmacêuticos nos Serviços Clínicos Developing Iscte 2026
Concluded (15)
Student Name Title/Topic Language Institution Initial Year Concluding Year
Mariana Farinha de Lima The impact of the Kaizen methodology on warehousing logistics at D. Estefânia Hospital Portuguese Iscte 2025 2025
Ana Rita Silva Mata Process Optimization in the Pediatric Emergency Department of a Private Hospital in Lisbon Portuguese Iscte 2025 2025
Mariana Santos Pinheiro Improving Distribution Routes at Lusíadas Saúde English Iscte 2024 2025
Ana Catarina Taveira Antunes Operational feasibility study for the centralization of plasma stock at the Portuguese Institute of Blood and Transplantation (IPST) Portuguese Iscte 2024 2025
Joana Pires Serrano da Silva Pendão Implementing Material Master Data Management within SAP EWM - A Case Study English Iscte 2024 2025
João Monteiro de Carvalho Pais de Vasconcelos Impact of Stock Management Optimization through Machine Learning and Artificial Intelligence tools: A case study at Pernod Ricard Portugal English Iscte 2024 2025
Raquel Filipe Canastreiro de Almeida Warehouse processes improvement: The case of a pharmaceutical factory English Iscte 2024 2025
Gonçalo Almeida Arneiro The impact of implementing warehouse management system on the operational control of logistics processes and increased productivity in the company Air Liquide Iscte 2024 2024
Pedro Alexandre Santarem Rijo The transition from diesel to electric trucks at Maersk in Portugal Portuguese Iscte 2023 2023
Diogo Filipe de Mesquita Logistical processes optimization through technology - reengineering of logistical processes in food and beverage vending area, in order to increase eficiency and productivity; Portuguese Iscte 2022 2023
Miguel Guilherme Venâncio de Castro Lapa e Costa Warehouse Logistics Optimization at kencko English Iscte 2021 2022
Orlando Humberto da Silva Nunes Fleet sustainability in a freight company - The TNB Expresso case Portuguese Iscte 2021 2022
Cristina Rute Pita Cardoso Study of operational solution for centralizing the sterilization process of medical devices in the operating room Portuguese Iscte 2021 2022
Ana Rita Rios de Sousa Production Capacity Increase Planning and Strategy , the case study of Wingsys English Iscte 2021 2021
Rodrigo Esteban Teles DEVELOPMENT OF A TOOL TO SUPPORT THE HUMAN RESOURCE ALLOCATION PROCESS IN THE DISTRIBUTION CENTER OF FNAC PORTUGAL Portuguese Iscte 2018 2018