Information Systems Mais Informação
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Apresentação
Pedro Mariano
Coordenador

The Information Systems (IS) research group focuses on information systems in organisational contexts, concentrating competencies in design, implementation, and evaluation of such systems, including decision support systems, relations between organisational IS and social collaborative networks, decentralised systems, and adoption models of IS. We also aim to study IS such as e-learning, gamification, marketing, hospitality, and tourism.

The main areas addressed by the IS research group are the following:

Adoption Models & Gamification (AM&G): Information systems (IS) theoretical models is an area that studies the adoption of IS in all stages since the first phase of the determinants of adoption of IS to its usage and success. IS adoption area includes several research studies on e-learning, enterprise resource systems (ERP), knowledge management systems (KMS), computer auditing tools (CAAT), social networks, collaborative systems, cloud computing, among other systems’ type.

Gamification is present in many aspects of today’s society and organisational systems. The usage of game elements in non-gaming environments drives users’ motivations in adoption and usage of information systems. Information systems (IS) group of ISTAR started by studies on serious games and afterward conducted several studies of gamification impact on diverse IS, such as on programming learning, e-learning, open online courses, e-commerce, e-banking, and collaborative systems.

 The Decentralised Systems (DS) area of the IS group proposes methods, techniques and tools to advance research in decentralised technologies in the context of the Information Systems. Our research is driven by user-centred and application-driven approaches to support the sustainability of the IS in the digital transformation movement and in the context of global ecological requirements. The rapid deployment of all kind of sensors, edge computing, decentralised service infrastructures, decentralised ledger technologies, blockchain, machine learning algorithms and artificial intelligence, which permeates the organizations and the user’s lives, raises challenging issues. The researchers of the DS area contribute to address these challenges by analysing, designing, developing and testing innovative prototypes and proof-of-concepts to IS business problems and applications. Within the DS area we focus on the following main domains: blockchains, distributed ledger technologies, advanced databases, interoperability, knowledge representation and ontologies, semantic web, service science, cloud services and architectures.

 Decision Support Systems (DSS) require the use of Data Science to benefit from the loads of data currently available to leverage decision making. Therefore, research within Decision Support Systems is currently based on the design of information systems to address challenges within specific domains. The interdisciplinary nature of Iscte and, particularly, ISTAR, has driven this vibrant research area fuelled by ISTAR’s Information System group.

Enterprise IT Governance (EITG): Information Technology (IT) has become crucial to the support, sustainability and growth of most businesses. IT not only has the potential to support existing business strategies, but also to shape new strategies. In this mindset, IT becomes a relevant success factor for survival and prosperity and an opportunity to differentiate and to achieve competitive advantage. Additionally, the pervasive use of technology has created a critical dependency on IT that calls for a specific focus on IT Governance (ITG) which includes IT Service Management (ITSM). ITG defines and spreads the necessary mechanisms and frameworks as a means of rationalising, directing and coordinating an organisation’s IT-related decision making to ensure the present and future business/IT alignment objectives.

This research thread aims at researching in the state of the art in the following ITG topics:

  • mechanisms and frameworks to support IT-related decisions, actions and assets that are more tightly aligned with an organization’s strategic and tactical intentions;
  • assessment of ITG contributions due to alignment with organization’s mission, strategy, values, norms, and culture;
  • impact and conciliation of internal and external factors on designing ITG mechanisms;
  • inconsistencies and incongruities on ITG mechanisms and frameworks.
Equipa de Investigação

Investigadores Integrados

Abílio Oliveira
Investigador Integrado
António Raimundo
Investigador Integrado
Bráulio Alturas
Investigador Integrado
Catarina Ferreira da Silva
Investigadora Integrada
Duarte Trigueiros
Investigador Integrado
Henrique O'Neill
Investigador Integrado
Joana Martinho Costa
Investigadora Integrada
João Carlos Marques Silva
Investigador Integrado
Joaquim Esmerado
Investigador Integrado
Luís Filipe Rodrigues
Investigador Integrado
Luisa Domingues
Investigadora Integrada
Pedro Ramos
Investigador Integrado
Pedro Mariano
Investigador Integrado
Sérgio Moro
Investigador Integrado

Investigadores Associados

Adriana Lopes Fernandes
Investigadora Associada
António Martins
Investigador Associado
Elizabeth Silva Fernandes
Investigadora Associada
Fabricio Ziviani
Investigador Associado
Fernando Bento
Investigador Associado
Ines Messias
Investigadora Associada
Isabel Pedrosa
Investigadora Associada
Jorge Pires
Investigador Associado
Mário Melo
Investigador Associado
Martinha Piteira
Investigadora Associada
Ricardo F. Ramos
Investigador Associado
Samir Rodrigues Haddad
Investigador Associado
Telmo Antonio Henriques
Investigador Associado
Virgínia Araújo
Investigadora Associada

Assistentes de Investigação

Alessandro Pinheiro
Assistente de Investigação
Andreia Pereira
Assistente de Investigação
Arlindo Bernardo Nhabomba
Assistente de Investigação
Domingos Silva
Assistente de Investigação
Filipe Pinto
Assistente de Investigação
Gil Ramos
Assistente de Investigação
Gildo A. Cossa
Assistente de Investigação
Helena Simões Patrício
Assistente de Investigação
José Brás
Assistente de Investigação
Luís Carlos Marques
Assistente de Investigação
Márcio Faria
Assistente de Investigação
Conceição Pereira
Assistente de Investigação
Mónica Susana Antunes da Cruz
Assistente de Investigação
Nuno Geada
Assistente de Investigação
Pedro Fialho
Assistente de Investigação
Ricardo Dias
Assistente de Investigação
Susana Ribeiro Fernandes
Assistente de Investigação