Publicação em atas de evento científico
The influence of awe and augmented reality (AR) for driving tourists' loyalty towards religious destinations
Jorge Nascimento (Nascimento, J.); Maria Rita Nogueira da Silva Afonso (Afonso, M. R. N. da S.); Sandra Loureiro (Loureiro, S. M. C.);
2023 Global Marketing Conference at Seoul Proceedings "Marketing & Management Transformation in the Challenging Digital Environment"
Ano (publicação definitiva)
2023
Língua
Inglês
País
Coreia do Sul
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Abstract/Resumo
Religious tourism is one of the most important touristic segments globally. Yet, thecognitive and emotional processes shaping destination loyalty in this context, and theimpacts of Augmented Reality (AR) technology were not fully investigated. This studytakes a unique approach to examine how awe influences recommendation and revisitingintentions through the mediation of rational (e.g., authenticity) and affective (e.g.,emotional) mechanisms. Furthermore, our research unveils the role of AR for reinforcing the future intentions of tourists towards a religious site.
Agradecimentos/Acknowledgements
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Palavras-chave
Religious tourism,Cultural tourism,Heritage tourism,Augmented reality,Awe,Authenticity