Book chapter Q2
A living labs approach for usability testing of ambient assisted living technologies
Miguel Sales Dias (Dias, M. S.); Elisângela Vilar (Vilar, E.); Filipe Sousa (Sousa, F.); Ana Vasconcelos (Vasconcelos, A.); Fernando Miguel Pinto (Pinto, F. M.); Nuno Saldanha (Saldanha, N.); Sara Eloy (Eloy, S.); et al.
Book Title
Design, user experience, and usability: Design discourse. Lecture Notes in Computer Science
Year (definitive publication)
2015
Language
English
Country
Switzerland
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Abstract
This paper presents usability tests results with real users during the prototype development phase of two applications for seniors care, AALFred and SmartCompanion. To this aim, usability testing was performed considering a Living Lab approach. Seniors were invited to use the applications in an environment that simulates the one they would use the tested technology during their everyday life. Observation method, thinking aloud and questionnaires were used to collect data related to the systems’ effectiveness and users’ satisfaction, namely their expectations, frustrations and difficulties. Evaluations were performed during the initial phases of product development and results were used to improve the applications, considering the development cycle of User-Centered Design methodology.
Acknowledgements
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Keywords
Usability tests,User-centered design,Ambient assisted living,Living labs
  • Computer and Information Sciences - Natural Sciences
  • Electrical Engineering, Electronic Engineering, Information Engineering - Engineering and Technology
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