Publication in conference proceedings
Are you in(gaged)? The importance of engagement and experience on employees and organizations' success
Liliana Rodrigues da Costa (da Costa, L. R.); Sandra Loureiro (Loureiro, S. M. C.);
2018 Global Marketing Conference
Year (definitive publication)
2018
Language
English
Country
Japan
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Times Cited: 1

(Last checked: 2024-11-18 01:11)

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Abstract
This study intends to analyse the impact of the engagement and employee experience towards the employee and employer success. The results demonstrate that organisations are conscious of the importance of retain and create happiness at work and are starting to create an internal experience for their workforce. They want to have employees engaged and retain talent. When employees are more committed to be happier at work they tend to take part of the ownership of their organisations. Employers and employees are more focused on people and the value that they can add to every single product and/or service they design, create and deliver. All this investment on internal world is feeding a better consumer experience as the quality standards are getting higher.
Acknowledgements
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Keywords
Engagement,Experience,Employee,Recognition,Happy
  • Economics and Business - Social Sciences
Funding Records
Funding Reference Funding Entity
UID/GES/00315/2013 Fundação para a Ciência e a Tecnologia

With the objective to increase the research activity directed towards the achievement of the United Nations 2030 Sustainable Development Goals, the possibility of associating scientific publications with the Sustainable Development Goals is now available in Ciência-IUL. These are the Sustainable Development Goals identified by the author(s) for this publication. For more detailed information on the Sustainable Development Goals, click here.