Publication in conference proceedings
Attached to AR experiences: The role of self-construal and emotional intelligence
Mariana Berga Rodrigues (Rodrigues, M. B.); Sandra Loureiro (Loureiro, S. M. C.); Maria João Santos Coelho (Coelho, M. J. S.);
2025 GMC at Hong Kong Proceedings
Year (definitive publication)
2025
Language
English
Country
Republic of Korea
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(Last checked: 2026-09-13 19:39)

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Abstract
This study, grounded in Self-Construal Theory, examines the influence of self-construal and emotional intelligence on Augmented Reality (AR) experiences, with a focus on their effects on brand attachment, flow, and perceived usefulness. Using IKEA as the focal brand, data was gathered through a survey of consumers who interacted with IKEA’s AR tool in the IKEA app. The study employs Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the proposed hypotheses. The results demonstrate that both independent self-construal and emotional intelligence positively affect immersion and flow within AR environments, as well as perceptions of brand usefulness, ultimately fostering stronger brand attachments. This research contributes to the literature by highlighting self-construal and emotional intelligence as significant drivers of flow experiences in AR. It also expands understanding of how individual psychological traits shape consumer behavior in AR settings, offering valuable insights for brands looking to leverage technology-driven strategies to enhance brand attachment through unique and engaging experiences.
Acknowledgements
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Keywords
Augmented reality experiences,IKEA,Self-construal,Emotional intelligence,Brand attachments
  • Economics and Business - Social Sciences

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