Scientific journal paper Q1
Ethics 4.0: Ethical dilemmas in healthcare mediated by social robots
António Soares (Soares, A.); Nuno Piçarra (Piçarra, N.); Jean-Christophe Giger (Giger, J. - C.); Raquel Oliveira (Oliveira, R.); Patrícia Arriaga (Arriaga, P.);
Journal Title
International Journal of Social Robotics
Year (definitive publication)
2023
Language
English
Country
United Kingdom
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Abstract
This study examined people's moral judgments and trait perceptions toward a healthcare agent's response to a patient who refuses medication. A sample of 524 participants was randomly assigned to one of eight vignettes in which the type of healthcare agent (human vs. robot), the use of a health message framing (emphasizing health-losses for not taking vs. health-gains in taking the medication), and the ethical decision (respect the autonomy vs. beneficence/nonmaleficence) were manipulated to investigate their effects on moral judgments (acceptance and responsibility) and traits perception (warmth, competence, trustworthiness). The results indicated that moral acceptance was higher when the agents respected the patient's autonomy than when the agents prioritized beneficence/nonmaleficence. Moral responsibility and perceived warmth were higher for the human agent than for the robot, and the agent who respected the patient’s autonomy was perceived as warmer, but less competent and trustworthy than the agent who decided on the patient’s beneficence / nonmaleficence. Agents who prioritized beneficence/nonmaleficence and framed the health gains were also perceived as more trustworthy. Our findings contribute to the understanding of moral judgments in the healthcare domain mediated by both healthcare humans and artificial agents.
Acknowledgements
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Keywords
Moral judgments,Nursing robots,Warmth,Competence,Trustworthiness,Health framing
  • Psychology - Social Sciences
Funding Records
Funding Reference Funding Entity
UID/PSI/03125/2020 Fundação para a Ciência e a Tecnologia
PD/BD/150570/2020 Fundação para a Ciência e a Tecnologia

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