Publication in conference proceedings
Friends or foes?: socioemotional support and gaze behaviors in mixed groups of humans and robots
Raquel Oliveira (Oliveira, R.); Patrícia Arriaga (Arriaga, P.); Filipa Correia (Correia, F.); Sofia Petisca (Petisca, S.); Ana Paiva (Paiva, A.);
13th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2018
Year (definitive publication)
2018
Language
English
Country
United States of America
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Abstract
This study investigated non-verbal behavior and socioemotional interactions in small-groups of humans and robots. Sixty-participants were involved in a group setting in which they were required to play a card game with another human and two robots (playing as partners or as opponents). The two robots displayed different goal orientations: a competitive robot (named Emys-) and a relationship-driven cooperative robot (named Glin+). Video recordings of the interactions were analyzed in three game play sessions. Eye gaze and socioemotional support behaviors were coded based on Bales’ Interaction Process Analysis. Results indicated that gaze behavior towards partners was more frequently displayed to the relationship-driven robot than to the competitive robot and the human partners. In contrast, gaze towards opponents occurred more often towards the competitive robot than to the relationship-driven robot and the human opponents. Socioemotional support occurred more frequently towards partners than opponents, and was also displayed more often towards humans than towards robots. Moreover, in the sessions where the robots were opponents, participants provided more support to the competitive robot. This investigation in small groups of humans and robots provided evidence of different interaction patterns towards robots displaying distinct orientation goals, which can be useful in guiding the successful design of social robots.
Acknowledgements
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Keywords
Communication,Gaze,Group,Human-robot interaction,Interaction analysis,Socioemotional support
  • Electrical Engineering, Electronic Engineering, Information Engineering - Engineering and Technology
  • Psychology - Social Sciences
Funding Records
Funding Reference Funding Entity
FCTUID/CEC/500 21/2013 Fundação para a Ciência e a Tecnologia
PTDC/EEISII/7174/2014 Fundação para a Ciência e a Tecnologia
H2020-FCT-2014/653587 H2020
SFRH/BD/110223/2015 Fundação para a Ciência e a Tecnologia
SFRH/BD/ 118013/2016 Fundação para a Ciência e a Tecnologia
SFRH/BD/118031/2016 Fundação para a Ciência e a Tecnologia

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