Publication in conference proceedings
Human resources outsourcing and organizational culture: Differences and similarities between organizations that recur and not recur to HRO, in Portugal
Maria Gabriela Silva (Silva, M. G.); Maria Leonor Pinheiro (Pinheiro, M. L.);
Proceedings of the XXXIV Jornadas Luso-Espanholas de Gestão Científica (JLEGC 2025)
Year (definitive publication)
2025
Language
English
Country
Portugal
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Abstract
Human Resource Outsourcing (HRO) has become a strategic tool for organisations seeking to enhance operational efficiency, flexibility, and competitiveness. While HRO is widely adopted in various markets, its uptake in Portugal remains limited. This study examines the context of HRO in Portugal, exploring the reasons for and against its use and investigating the role of organisational culture (OC) in shaping outsourcing decisions. Using a mixed-methods approach, data was gathered from 339 respondents across various industries, with a focus on the relationship between OC traits – Involvement, Consistency, Mission, and Adaptability – and HRO adoption. The findings reveal that HRO is primarily driven by legal compliance and access to specialised expertise, while concerns about losing control and the preference for internal knowledge development discourage its adoption. Although the study identified adaptability as a dominant organisational culture trait, no significant differences were found between organisations that use HRO and those that do not. This suggests that OC may not be as critical in outsourcing decisions as previously thought. The study offers practical implications for HR consultancies and provides a foundation for future research on the evolving role of HRO in organisational strategy.
Acknowledgements
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Keywords
Outsourcing,Human Resources Outsourcing,Organizational Culture
  • Economics and Business - Social Sciences

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